Terms and Conditions Wholesale

Minimum Order

$500 minimum on initial order and $250 minimum on subsequent orders, plus shipping and handling, unless otherwise agreed to in writing.

Wholesale Pricing

All authorized retailers will receive wholesale/trade pricing as set forth online at www.sabanglass.com. Due to the nature of the materials we work with, prices and availability are subject to change without notice. Wholesale partners are exempt from promotional offers.

Retail Pricing

The recommended retail price of our products (the “RRP”), which is set forth online at www.sabanglass.com, is the minimum price for which retailers are permitted to sell our products without our prior written permission. You may choose to sell our products for a price in excess of the RRP.

Payment

All orders must be prepaid in full by credit card, PayPal, or ACH transfer.

Delivery

Shipping and handling is the responsibility of the retailer and will be billed after the items ship. Delivery and shipping costs and times may vary depending on carrier and store location.

For wholesale orders, please allow 4-6 weeks for your order to arrive. Lighting lead time is 6 – 10 weeks. Upon receiving your order please open and contact us within five days to address any damaged or incorrect orders.

Damages/Defects

It is retailer’s obligation to inspect all shipments immediately upon arrival. Written notice to [email protected] must be made within five days of delivery of damaged or defective shipments. Please keep all packaging, including packaging materials, even if damaged, while we process your return. Damaged merchandise that has been returned will be replaced with new merchandise. Please note, returned merchandise will not be accepted if it is held for more than 15 days after delivery or if returned without providing prior written notice to report the damage or defects.

Returns/Exchanges

Saban Glass does not accept returns or exchanges. All items are carefully made to order. We only accept returns in the case of defective merchandise as noted above.

Handmade Variability

Due to the handmade nature of Saban Glass’ handblown glassware and the materials we use in our designs, no two items will ever be exactly the same. The items shown in our catalog, website or elsewhere are a close representation of the finished items you will receive. Products, styles, thickness, shapes and colors of our products may change. We try very hard, but can not promise that the exact size/style/thickness/shape/color previously ordered will be available to reorder. Slight variations are part of the charm of the handblown process.

Exclusivity

Saban Glass does not provide exclusivity to wholesalers, designers or any other retailer. We reserve the right to sell our products at any location unless otherwise agreed to in writing.

Misrepresentation

Retailers are not permitted to represent themselves or any other entity as the creator and/or designer of our Saban Glass products.

It is illegal to provide misleading, false or fraudulent information in order to establish a wholesale relationship with us and receive discounted prices for anything other than resale purposes.

Contact Information

Questions about the Terms should be sent to us at [email protected].